Certain web codes in this website for video player, including caption files no longer work with latest versions of web browsers for Mac and Windows. The temporary workaround is to use alternative as listed below to watch videos from this Video Library site.
For Mac user: Google Chrome for Mac. (Safari and Firefox are not supported.)
For Windows user: Firefox and/or Google Chrome for Windows. (Safari for Windows and IE are not supported.)
(We are currently investigating a solution for this kind of issue.)